- Premium Beef
- Natural Pork
- Non-GMO Beef
- Gift Packages
- BBQ Favorites
To maintain the highest quality, our products are aged to perfection, individually sealed in air-tight packaging, and flash frozen to lock in product quality and flavor prior to shipment (briskets ship fresh but all other products ship frozen). To help ensure your order arrives in excellent condition, each order is shipped in a reusable Styrofoam cooler and layered with frozen ice gel packs and dry ice before placed in shipping box and shipped via FedEx to recipient.
Shipping Rates and Transit Times
Creekstone Farms offers two different shipping options:
The delivery date for your orders is based on your ordering date, shipping method selected and the delivery location. (For example, an order placed on Wednesday for location with standard three day shipping will not ship until the following Monday for delivery on Thursday for a total of 8 business days from Order Date to Delivery Date.)
*All orders are shipped via FedEx Ground or Express Services.
**All orders must ship to a street address (no PO Boxes). We deliver to the 48 Contiguous United States. At this time, we are unable to process orders to Hawaii or Alaska, international orders or deliver to PO and APO/FPO Boxes.
Standard Shipping is free for all orders of $100 or more and is $14.99 for orders of less than $100. We process out orders Monday through Wednesday with standard delivery. Orders must be placed by midnight (CST) in order to ship out the follow standard shipping day as noted on the chart above.
Expedited Shipping is $49.99 for all orders and will deliver the next day after shipped via FedEx Express Overnight delivery. It is important to note that orders must be placed by midnight (CST) in order to ship out the follow shipping day as noted on the chart above. Saturday delivery may be available upon special request but is not guaranteed...please note on the order if you would like Saturday delivery on expedited shipping orders.
Ordering Deadlines for Holiday Delivery
*Please keep in mind that some of our products ship frozen and will require additional time to thaw prior to cooking so you will need to plan accordingly.
Important Shipping Notes to Remember
Creekstone Farms makes every attempt to fulfill orders based on customer requested ship date; however holidays and other unforeseen circumstances can force exceptions to delivery. Below are important shipping notes to keep in mind when placing your order.
Refunds & Returns
Due to the nature of our product, we are not able to take returns back into our shipment facility. If you feel a product you received does not meet our guarantee please contact us at 866.273.3578 or email@example.com within 14 days of receipt of your product and our team will gladly assist you to review your individual order situation. Providing pictures and or a description of any issue with your order will help our team to complete the review process more quickly. The review process should take no longer than 7 days from date of initiation. We have a 100% customer satisfaction guarantee so if for any reason you are unhappy with your order, please contact us at the email address or phone number noted above.